Terms and Conditions of Sale
     
 
All Sales Final. Non defective items that are exchanged or refunded will be subject to a 20% restocking fee. Orders that are drop shipped from our vendors/manufacturers, meaning they are not shipped out by us, they will be subject to an additional 20% restocking fee on top of our 20% restocking fee. We reserve the right to deny returns or exchanges of non damaged items after 30 days of sale. Returned items must be in new and unused condition. Defective items will be exchanged or refunded (at our discretion) within 30 days of sale unless otherwise specified (i.e. 1 year warranty posted on the item). Shipping charges WILL NOT be refunded on non defective returns, but will be on defective returns. Light bulbs are not retunable unless packaged UNOPENED in the original packaging, and we will guarantee all bulbs (except LED Bulbs where a different warranty may be noted) for a period not exceeding Thirty (30) days from sale. No exceptions. We are not licensed electrical contractors, it is the buyer's responsibility to either understand how to properly connect and wire lighting, or hire a licensed electrical contractor to do so.

If you order ANY rope light, PLEASE make sure to verify that it is the CORRECT rope light (voltage, color, etc..) before unravelling or cutting the spool. Once the Rope Light is cut, not only does it void the UL listing, but we cannot accept returns on any non-defective rope light if it has been unraveled / cut, even if it is NOT the spool you ordered, no exceptions. If the incorrect spool was shipped in error (this very rarely happens, but feel free to call us when you receive your rope light order and we will happily verify you have received the correct spool(s) over the phone, and if you received incorrect spool(s), i.e. 12 Volt when you ordered 120 Volt, we will promply fax you a return label and send out the correct spool at no charge to you. But please DO NOT CUT IT until you know for sure you have received the correct order!
  
     
 
We cannot and will not advise on installation and wiring of our lighting beyond the fixture(s) basic features and functions, as we are prohibited and held liable by law since we are NOT licensed electriicians. We may, however, be able to assist you in locating a qualified licensed electrician to suit your needs. Outdoor items may take 2-3 weeks to ship from date of purchase, and your credit card will be charged within 48 hours of placing the order. Since these items are custom made per order, custom outdoor fixtures that are non-defective may or may not be returnable at our discretion, and are subject to a 20% restocking fee. All other terms and conditions of sale apply. We offer a Lifetime Guarantee on all of our Solid Brass and Copper Fixtures on material only. We guarantee these fixtures will NEVER rust or corrode. Finish on custom painted fixtures will be guaranteed for a period of one(1) year from date of delivery. Sockets and wiring will be guaranteed for a period of one(1) year from date of delivery. All other terms and conditions of sale apply. Indoor and Outdoor transformers and ballasts will be guaranteed for a period of one(1) year from date of purchase unless otherwise specified (i.e. 3 year warranty posted on the item in question).1. Please note that all outdoor fixtures that are handmade in the USA are not returnable.


1. Please note that all outdoor fixtures that are handmade in the USA are not returnable. Any lighting made to your unique specifications (i.e. colors, length, etc.) such as custom length undercabinet strip lighting, custom finished outdoor fixtures, etc. are non-returnable. In any event we ship out an incorrect custom item, we will exchange such item for the correct item you initially ordered. Once the corrected item is received, it is non-returnable. This includes, Solar Lights, Spot & Flood Lights, Pathway Lights, Area Lights, Deck Lights, Post Lights, Column Lights, Well Lights, Wall Lights, Underwater Lights, Etc.

2. If you place your order from Alaska or Hawaii, we will manually calculate your shipment here as the website is unable to, so your total will be adjusted accordingly.

3. Due to the printing, scanning, reproduction process, your monitor quality, monitor settings, video card type & settings, etc., colors/finishes/lenses shown on our website and/or catalog(s) will not be identical to the actual finish/lenses you receive. Unfortunately this is beyond our control. Dimensions on our website can change without prior notice according to the manufacturers discretion. If dimensions on our website do change, We are not responsible. If exact dimensions are important, please call us ahead of time so we can confirm dimensions before you order.

4. In the event the account is turned over for collection, Client agrees to pay any and all collection costs incurred to collect the unpaid balance(s) with the legally allowed interest and fines. Client also agrees that the North Valley District Chatsworth Courthouse in Chatsworth, California shall be the appropriate location for any instituted legal action. Client waives right to jury trial and consents to the long arm jurisdiction of the court. Reasonable attorney's fees shall be awarded the prevailing party.

5. Any order that is under our $100.00 minimum that is accepted by our system (for existing customers) will have a $10.00-$15.00 surcharge added automatically to the order.

6. Any order cancelled once we have processed your credit card will be subject to all administrative and restocking fees per our terms and conditions, and if an order is shipped and cancelled, shipping charges will also be charged to customer.

Any damage or missing item claims must be sent over via Fax. Our fax number is (818)772-0599. No Exceptions.

All these terms and conditions apply whether or not you place the order online, over the phone, or in person.

 
 
MAILING ADDRESS

SO CAL Lighting
9800 D TOPANGA CANYON BLVD #226
Chatsworth, CA 91311
(877)762-2515
www.socallighting.com
sales@socallighting.com
PHYSICAL ADDRESS

SO CAL Lighting
9349 MELVIN AVE #1
Northridge, CA 91324
(877)762-2515
www.socallighting.com
sales@socallighting.com